Frequently Asked Questions

Get answers to common questions about Basic Deep Cleansing.

During your 45-minute treatment you’ll get a consultation, double cleanse, gentle exfoliation, extractions if needed, a calming mask, and moisturizer. We tailor each step to your skin type for deep pore clearing without over-drying.

Yes. We customize pressure, products, and exfoliation for sensitivity, using gentle formulas and shorter steam or skipping extractions when necessary. Always disclose allergies or recent treatments so we can ensure a safe, comfortable experience.

Generally every 4–6 weeks to support natural skin renewal, though frequency depends on skin concerns. Acne-prone clients may benefit from more frequent visits; dry or reactive skin may prefer longer intervals. Your technician will recommend a personalized schedule.

Often yes; we can book facials and waxing together but must assess timing and skin sensitivity. For facial waxing we may separate services to minimize irritation. Tell us at booking so we can plan the safest sequence.

Extractions are performed when appropriate to safely clear blackheads and whiteheads, using professional technique. Multiple treatments and proper home care improve long-term results; severe congestion may require advanced facials or dermatology referral.

Yes. Avoid heavy makeup, sun exposure, and harsh exfoliants for 24–48 hours. Use gentle cleanser, lightweight moisturizer, and sunscreen. Follow any product recommendations from your technician to maintain results and prevent irritation.